D.M. Bullard Leather Mfg LLC

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Frequently Asked Questions

We try to anticipate questions you might have about our products and services and provide the answers here. If you need additional information, please contact us. 


When will my order ship?

I know no one like to wait but all items are made to order and estimated lead time is an estimated 4-6 weeks. Large orders and special request items may take up to 1 week longer. Keep in mind you are buying a one of a kind 100% handmade product and quality is our only goal, not quantity, so this lead time is only an estimate of expected delivery. We are only a one-man shop so please have patience. Please do not email us and ask when your order is going to ship if it has not been 4 weeks from the date you ordered.
 

Custom Knife Sheaths

When sending in your knife for us to build a custom sheath, make sure you get your specifications correct. We do not refund on custom sheaths because we can't resale it. There has to be someone wanting that exact sheath for that exact knife. We are not Walmart and can't just hold on to it. Please remember this when ordering your custom sheath.




Are the In-Stock items subject to the current wait time?

No, the In-Stock items ship within 3-5 business days and are not subject to the current lead time. The disclaimer you agree to is ONLY for the NON-stock items as it is described. You have to agree to this disclaimer for your order to be processed, but your In-Stock items are not subject to the disclaimer.
 

Why hasn't my order shipped?

If your holster is an In-Stock item it ships within 3-5 Business days.  If your holster is a Custom Holster then it has to be made and subject to our current lead time on the website.  You will receive an email with the tracking number the day your order ships. 


Pocket Holsters and Pocket Wallets

These holsters can only be made to fit the gun and do not magically shrink the gun. Most of them will require a large pocket such as cargo pants, coat pockets, and vest pockets. Pants or jeans need to be loose fitting or relaxed fit. The wallet panel does not hide the gun. It breaks up the imprint of the gun in your pocket.

So, if you wear tight fitting pants please don't buy a pocket holster or PWC and expect to conceal the weapon properly. 


IWB, Tuckable and Dual Carry Holsters

All IWB type holsters are designed to carry inside the waist and will require loose fitting pants that will allow you to conceal the weapon in the pants. These holsters do not magically shrink the gun in any way. Plan to loosen up your belt a notch to make room for the weapon and the holster. Before you buy your first IWB type holster, try your gun in your pants and place it in several different positions to see what works best for you. If you wear tight pants then an IWB type holster is not for you. 


Leather Color

My standard color on all my products is Saddle Brown. This is a natural color of the leather with an oil finish and contains no dye or pigment...**PLEASE NOTE WHEN DYING HOLSTERS, THE DYE DOES SHRINK THE LEATHER FOR A TIGHTER FIT. WE DYE THE ITEMS AFTER THEY HAVE BEEN MOLDED AND DRIED. IF YOU WILL KEEP YOUR GUN IN THE HOLSTER AND WORK IT AROUND AND WEAR IT, THE LEATHER WILL RELAX.

Black Leather is dyed with the highest quality dye money can buy. However, it contains a black pigment that can rub off on light colored clothing. Even though we use a permanent finish, it can still rub off if the holster gets wet from sweat, rain, etc. So use caution when wearing with light colored clothing.

Dark Brown, Mahogany, Chocolate and Tan Leather is dyed with the highest quality dye money can buy. However, it contains a dark pigment that can rub off on light colored clothing. Even though we use a permanent finish, it can still rub off if the holster gets wet from sweat, rain etc. So use caution when wearing with light colored clothing.

Natural items should not be used with any dyed items or saddle brown. The color will bleed off on your natural holster/belt and the saddle brown will leave dark marks on your belt or holster.


Dual Carry Holster

The Dual Carry holster has a 25 degree forward cant (same as the Bodyguard) and is made to be worn at the 4:00-5:00 position behind the hip. It cannot be worn in the cross-draw position or small of the back due to the cant. 

Holster Lining

Holster Lining is a smooth leather that is added to the inside of the holster and will be oiled or dyed the same color as the holster. Lining is a veg tanned leather that helps protect the finish on your gun and makes for a smoother draw. Lining does not make for a thicker holster. I do not use suede or any other type lining. Suede is tanned with salts that will pit your gun if left in the holster. 


Emails

We try to answer all our emails in a timely manner but, we can only answer so many emails a day and make holsters, too.  Please be patient with us. 


Leather Break-in Period and Care

All holsters are molded and boned for a perfect fit. It is just like a new pair of boots; they do require a break-in period. I recommend wearing the holster as much as you can with the gun in the holster and leaving the gun in the holster when not in use. This will help the break-in process. Dying a holster, mag holder or knife sheath will shrink the leather and requires a little more time to break in. We fit all the guns in the dyed holsters before they are shipped to make sure the fit is perfect.


We now ship anywhere in the world.

Please contact us for details. We use USPS, so please don't send us a fake email stating you want us to ship a large quantity out of the country and use your shipper. We know this is fraud and will turn you in.

We cannot ship any elephant items out of the country due to Customs Law. If you order an elephant item and you live outside the US, we will cancel your order and refund your credit card.


Can I order an IN-STOCK item and add tooling?

No, to add tooling, lining, dye or an exotic skin, the leather has to be in natural form and not molded. Please DO NOT order an in-stock item with any tooling, lining, dye or exotic skin; it will be subject to the current time frame. We will contact you to let you know it has to be made. 


What is the difference between the Tuckable and IWB Holster?

The Tuckable IWB has an adjustable cant and comes with the metal clip and Jumbo J-Hook. You can use the Tuckable belt loop attachment with this holster. The IWB has a fixed cant and metal clip. The cant is fiexed and not adjustable; it is made to be slim and comfortable.


What is the cant for the Bodyguard, Dual Carry or Belt Slide?

The Bodyguard Holster and Dual Carry have the same 25 degree forward cant and are worn at the 4-5:00 position right behind the hip. The Belt Slide and Combat holsters have a 10 degree forward cant and are worn at the 2-3:00 position.




Can you leave off your maker's stamp?

We get asked this question alot.  We are proud of our products and want to display our makers mark.  We will not leave off our makers mark but we will put it on the back. 

 

There is a cancellation fee or restocking fee... I didn't see that in your store?

Yes, there is a 15% fee to cancel. There is a 20% restocking fee on returns or exchanges. For exchanges, please contact us before sending back the item. 


If I custom order a holster and I don't like it, can I return it for an exchange or refund?

Border tooling, dying or exotics will be eligible for refund as long as it is within the 7-day return policy. If we do not have the mold and we use your gun, then it's not refundable because it is not a mold that we offer. If you put your initials or a special tooling on the holster or belt it voids the return policy. Any time we alter our original design to suit your needs, it is not returnable.


What is SOB?

SOB is SMALL OF THE BACK. Even though we do not make a true SOB holster, some of our IWB holsters can be worn SOB. Now, if you are a Right-Handed Shooter and want to carry SOB, then you would want a RH SOB holster with a Palm Out Draw. That tells us that you need a LH holster. IF you are a Left-Hand Shooter and want to carry SOB, then you want LH SOB holster with a Palm Out Draw. That tells us to send you a RH holster. It is a common mistake for people to make the wrong selection because it can be very confusing. Just remember, if you are LH then order LH SOB, if you are RH then order RH SOB...all should be good.

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