Why hasn't my order shipped?
I purchased it and my credit card was billed 2 weeks or so ago.
If your order does not say IN-STOCK before it, then it is a custom order and will have to be made. All of the In-Stock items do not give you options in color, lining or belt size; they are all built the same. It is subject to the current lead time. Yes, we are redundant about this statement because it seems people cannot read and like to argue!!! So you didn't see this, look on the home page, look on the store page, look on the Lead Time page, look on the disclaimer that says... Yes I understand when you check out... I think you did.
Pocket Holsters and Pocket Wallets
These holsters can only be made to fit the gun and do not magically shrink the gun. Most of them will require a large pocket such as cargo pants, coat pockets, and vest pockets. Pants or jeans need to be loose fitting or relaxed fit. The wallet panel does not hide the gun. It breaks up the imprint of the gun in your pocket.
So, if you wear tight fitting pants please don't buy a pocket holster or PWC and expect to conceal the weapon properly. Please use common sense.
IWB, Tuckable and Dual Carry Holsters
All IWB type holsters are designed to carry inside the waist and will require loose fitting pants that will allow you to conceal the weapon in the pants. These holsters do not magically shrink the gun in any way. Plan to loosen up your belt a notch to make room for the weapon and the holster. Before you buy your first IWB type holster, try your gun in the pants and place it in several different positions to see what works best for you. If you wear tight pants then an IWB type holster is not for you. Again use common sense.
My standard color on all my products is Saddle Brown. This is a natural color of the leather with an oil finish and contains no dye or pigment...**PLEASE NOTE WHEN DYING HOLSTERS, THE DYE DOES SHRINK THE LEATHER FOR A TIGHTER FIT. WE DYE THE ITEMS AFTER THEY HAVE BEEN MOLDED AND DRIED. IF YOU WILL KEEP YOUR GUN IN THE HOLSTER AND WORK IT AROUND AND WEAR IT, THE LEATHER WILL RELAX.
Black Leather is dyed with the highest quality dye money can buy. However, it contains a black pigment that can rub off on light colored clothing. Even though we use a permanent finish, it can still rub off if the holster gets wet from sweat, rain, etc. So use caution when wearing with light colored clothing.
Dark Brown, Mahogany and Chocolate Leather is dyed with the highest quality dye money can buy. However, it contains a dark pigment that can rub off on light colored clothing. Even though we use a permanent finish, it can still rub off if the holster gets wet from sweat, rain etc. So use caution when wearing with light colored clothing.
Natural items should not be used with any dyed items or saddle brown. The color will bleed off on your natural holster/belt and the saddle brown will leave dark marks on your belt or holster.
Dual Carry Holster
The Dual Carry holster has a forward cant and is made to be worn at the 4:00-5:00 position behind the hip. It cannot be worn in the cross-draw position or small of the back.
Holster Lining is a smooth leather that is added to the inside of the holster and will be oiled or dyed the same color as the holster. Lining is a veg tanned leather that helps protect the finish on your gun and makes for a smoother draw. I do not use suede or any other type lining. Suede is tanned with salts that will rust your gun.
We try to answer all our emails in a timely manner but, we can only answer so many emails a day and make holsters, too. We get about 200-300 emails a day, so if you do not get a speedy response, that is why. So please be patient and we will get to your questions.
Leather Break-in Period and Care
All holsters are molded and boned for a perfect fit. It is just like a new pair of boots; they do require a break-in period. I recommend wearing the holster as much as you can with the gun in the holster and leaving the gun in the holster when not in use. This will help the break-in process. If you get any scratches or scuffs, I recommend using Tan-Kote, which is available in our online store or any leather goods store such as Tandy Leather. Dying a holster, mag holder or knife sheath will shrink the leather and requires a little more time to break in. We fit all the guns in the dyed holsters before they are shipped to make sure the fit is perfect.
We now ship anywhere in the world.
Please contact us for details. We use USPS, so please don't send us a fake email stating you want us to ship a large quantity out of the country and use your shipper. We know this is fraud and will turn you in.
We cannot ship any elephant items out of the country due to Customs Law. If you order an elephant item and you live outside the US, we will cancel your order and refund your credit card.
Can I order an IN-STOCK item and add tooling?
No, to add tooling, lining, dye or an exotic skin, the leather has to be in natural form and not molded. Please DO NOT order an in-stock item with any tooling, lining, dye or exotic skin; it will be subject to the current time frame.
What is the difference between the Tuckable and IWB Holster?
The Tuckable IWB has an adjustable cant and comes with the metal clip and Jumbo J-Hook. You can use the Tuckable belt loop attachment with this holster. The IWB has a fixed cant and metal clip. No, you cannot adjust anything with this holster; it is made to be slim and comfortable.
What is the cant for the Bodyguard, Dual Carry or Belt Slide?
The Bodyguard Holster and Dual Carry have the same 25 degree forward cant and are worn at the 4-5:00 position right behind the hip. The Belt Slide and Combat holsters have a 10 degree forward cant and are worn at the 2-3:00 position.